Step 4: After you have completed the login details correctly, click the Login button to log in to your account. If you still have trouble logging in, click the Forgot Password? link and follow the steps to reset your password. Step 4: bluecross blueshield alabama customer service phone number will send you an email with additional instructions on how to reset your password. Therefore I was double insured for the month of January 2023. Your comprehensive guide to accredited information on diseases and medical conditions, medical procedures, and medications. Claim Number ************* Prime has agreed to follow Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information. HealthEquity is our business associate and is an independent company that provides account-based plan services to Blue Cross. This is a simple matter and process and they have a reimbursement mechanism. Average Blue Cross and Blue Shield of Alabama hourly pay ranges from approximately $13.78 per hour for Social Work Supervisor to $17.61 per hour for Help Desk Analyst. Your Group Number can be found on your Blue Cross and Blue Shield ID Card. They don't even try to assist. Email the Sales Call Center (AdviseMe@bcbsal.org) anytime. I was also told that I may or may not receive my money back from the months that I should have been covered by insurance. So not only was I lied to and told that my primary care physician was added onto my card but I was billed for services because not only did they not add the primary care physician theyre telling me they cant go back in the service so whats the point of me paying for insurance if youre not going to pay for the services and the lady I spoke with all the phone today ****** was super rude to the point where my Blood was boiling I cant wait until the market place opens back up so I can get this insurance switched over immediately Ive never had a problem with Blue Cross before but this is ridiculous and the customer service is subpar. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to visit one of our social media sites. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Pay your bills online and set up recurring payments, Learn more about your plan benefits by reviewing your Benefit Booklet or Summary of Benefits and Coverage, Find a doctor, hospital or dentist near you, Get plan details such as copay amounts, plus file drug claims, View articles about common conditions and diseases, Get information about medications, medical procedures, and natural treatments, Medication schedules, reminders and notifications, Manual entry and/or claims driven imports for, Medicinal information (contra indicators, missed dosage, interactions, dosage instructions), Access to the device's photo album for photo recognition of medication(s). As an Alfa representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. For questions about claims payments, health, and dental benefits, or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. Please consult your physician for diagnosis and treatment options. Name of Patient: ************************. You will receive notice when necessary. When you register for myBlueCross, you gain 24-hour access to personalized information. Official Site: https://www.bcbsal.org/web/contact/index.html. I paid for these 2 counselling sessions out-of-pocket for a total of $161.72. VERIFIED Status: UNVERIFIED . DirectlyApply estimates this role should be paying an average of $18.00 per hour based on similar jobs posted in the last 30 days. 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. What you need to know about the disease and our commitment to ensuring you have access to the right care at the right time. Know Your Rights and Responsibilities | EEO Policy, ADA Accommodation, and Pay Transparency Disclosure, EEO Policy, ADA Accommodation, and Pay Transparency Disclosure. When you select Blue Cross for your health insurance coverage, you get more than an ID card and monthly invoice. I have been told there is a code he needs to provide but as of yet no one can tell me what the code is that they need. on 2/9/23 BCBS denied a prior authorization request even though I met the requirements. We are in the people business, and our corporate values reflect this. Policies & Guidelines Review Blue Cross and Blue Advantage medical and pharmacy policies or comment on draft policies. Verify that your login information is correct in each field. My employer was ending my health insurance with BCBS of Alabama ( Contract Number: PPA866095305 ) and dental insurance with BCBS of Alabama ( XAD866095305 ) on Feb 1, 2023. Our call centers are located in Birmingham and Huntsville to serve members and Providers. Your Medicare Number can be found on your red, white and blue Medicare Health Insurance card. This is the customer service number for questions about your health insurance coverage, benefits or treatment. Blue Cross Blue Shield Global Current Members Please contact Social Security at 1-800-772-1213; TTY users can call 1-800-325-0778 for more information. Under the contractual agreement I have been waiting for Dr ******* ****** of Andalusia Alabama, to be admitted to the network for over a year, I have called BCBSAL numerous times, have been promised that someone would look into why he has not yet been added so that I can select him as my designated care provider. Internet browser compatible with Simconnect Login official site, Reliable internet access for laptops, tablets,s or smartphones via a PC or smartphone, These are some tips to help you ensure a successful login, To avoid login problems, make sure you have a reliable internet connection. Referrals increase your chances of interviewing at Blue Cross and Blue Shield of Alabama by 2x See who you know Get notified about new Researcher jobs in Greater Birmingham, Alabama Area . Yet, we do not rest on past achievements. As a CHA representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. Sign in to save Claims Research Associate at Blue Cross and Blue Shield of Alabama. Research, Analyst, and Information Technology, 's-Hertogenbosch, North Brabant, Netherlands, Senior Manager Operations Excellence (m/w/d), Analista de Sistemas Linux (Mlaga o alrededores), Assistent/in Kundenberatung Hypothek (m/w/d), Lugano - mit Sitz in Zrich, NEW & REMOTE - Workday / Adaptive Planning Consultants, See who Blue Cross and Blue Shield of Alabama has hired for this role, Experience in a position requiring problem solving and analytical skills, Experience in a position demonstrating time management and organizational skills to organize and prioritize tasks, Experience in a position demonstrating research skills to research information using a computer and/or reference materials, Demonstrated experience in a keying environment, Strong communication skills to interpret and communicate information both orally and written, including documenting detailed information, Experience in a position with production, accuracy, and/or timeliness requirements preferred, Experience adjusting and adapting to necessary changes due to business needs preferred, Claims coding and ICD knowledge preferred. I was DOUBLE INSURED for the month of January 2023. Access2Day Health Locations - Find the nearest location for rapid inpatient and outpatient care; . Save Time. The total medical expense at **** ******** ******* has been paid by Medicare, but unfortunately, BCBS of Alabama has not processed nor paid their part of the total expense. Provider Appeals. The customer service department has been dismissive and I have been getting the run-around. For questions about claims payments, health, and dental benefits, or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. This link takes you to another web site. The estimated base pay is $43,102 per year. To file a grievance related to ACA Section 1557 please complete the ACA Section 1557 Discrimination Grievance Form and mail to: Blue Cross and Blue Shield of Alabama We have religiously paid our monthly dues to BCBS of Alabama. You are about to leave Blue Cross and Blue Shield of Alabama's website and enter a website operated by HealthEquity. The following documentation provides guidance regarding the process for appeals. We have contacted BCBS of Alabama NUMEROUS times and have documented and accounted all of the dates and names of representatives that we have spoken to. Products; Resources; My Account; Talk to a D&B Advisor 1-800-280-0780. Business Directory . by upholding our reputation as the Caring Company. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Blue Advantage (PPO) members call 1-888-234-8266 (TTY 711), 8 a.m. to 8 p.m., seven (7) days a week. Visit the Career Advice Hub to see tips on interviewing and resume writing. From October 1 through February 14, we are available 7 days a week. If I need to cancel the federal plan and re-apply that can be arranged, but I need a refund of $ $854.13 for health insurance and $92.00 for dental insurance for the period I was double insured.Sincerely,*********************** **************** ************. Someone will get back to you within two business days. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website and be taken to another website. Contact Blue Cross and Blue Shield of Alabama for information about health insurance coverage, medicare supplement plans and prescription drug coverage. They would not get me off the phone without fixing and correcting the issue. I submitted a medical claim that I paid out of pocket for 2 counseling sessions. You may also visit them online at . Some areas of our site may provide links to other external sites that we don't own, control or influence. All rights reserved. Box 303017 Montgomery, AL 36130-3017. Customer Service. I had to speak to a customer service department on yesterday (a totally different business) and their customer service was so superb, helpful, and professional it almost made me cry. Receive a one-time comprehensive credit report on this company. Dear Mr. *******:We are responding to your complaint concerning Dr. ******* ******s network status.We cannot go into detail concerning anything between a physician and Blue Cross and Blue Shield ofAlabama, but we are happy to advise everything has been straightened out. Thats why were called The Caring Company. We've been cited for excellence in performance, financial strength, innovation and human resources. For more information, view our privacy policy. Why can't **** Cross/**** Shield of Alabama's customer service do the same? Dr. ****** should be showingas an eligible provider in your network within 30 days.We hope this information has been helpful.Sincerely,Customer ServiceJune 9, 2022, Name of Patient: Mr. *******Contract Number: ************. Blue Cross and Blue Shield of Alabama : New Registration my BlueCross New Registration Online access for our members is free, easy and secure! *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. The average Blue Cross and Blue Shield of Alabama salary ranges from approximately $39,604 per year for Customer Service Representative to $109,094 per year for Manager. Customer Service Manager - RISE Training Area at Blue Cross and Blue Shield of Alabama Birmingham, Alabama, United States 938 followers 500+ connections We hope this information has been helpful. Email the Sales Call Center (AdviseMe@bcbsal.org) anytime. It is fast, easy and always available. Average Blue Cross and Blue Shield of Alabama Customer Service Representative yearly pay in the United States is approximately $33,281, which meets the national average. In this case, the Marketplace has advised ** that they will not change your contractseffective date from January 1, 2023, to February 1, 2023. Keep track of your moods, kicks, weight, and more! Search for jobs with features important to you! You may review theFrequently Asked Questionspage for general information about ALL Kids' eligibility, enrollment, and premium billing information. The Blue Cross and Blue Shield of Alabama apps are free to members and non-members to download, but rates from your wireless provider may apply. Please Note: You can also Apply Online Now. By clicking "Accept", you are acknowledging that you are eligible for C Plus Plan F and would like to continue with the enrollment process. Call 1-855-890-7416, 8 a.m. - 8 p.m. Central Time, Monday through Friday. Number(s): ***********Date(s) Find out how much you should be earning in Alabama. However, you may still obtain a copy by logging into your my BlueCross account, or request a copy by calling the customer service phone number on the back of your ID card. The Blue Cross and Blue Shield of Alabama apps are free to members and non-members to download, but rates from your wireless provider may apply. Step 1: Start your internet browser, and then go to the official bluecross blueshield alabama customer service phone number website. BBB Business Profiles may not be reproduced for sales or promotional purposes. bluecross blueshield alabama customer service phone number Requirements, bluecross blueshield alabama customer service phone number web address. bluecross blueshield alabama customer service phone number valid Username & Password. However, weare granting a one-time exception to change your effective dates for both your health and dental contractsfrom January 1, 2023, to February 1, 2023. The air transfer through AirMed was paid out of pocket due to the time constraints in order for a preauthorization to be accomplished. BBB is here to help. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website and go to AlabamaBlue.com. Help Your Employees Get More from Their Benefits To continue, click "Accept". Contact Customer Service: In order to serve you better you can email Blue Cross and Blue Shield of Alabama at bcbsalmedicare@bcbsal.org. To continue to our Commercial website, click "Accept." To continue to the HealthEquity website, click "Accept." Blue Cross Blue Shield of Alabama is granting a one-time exception to approve the services and the claims listed above will be reprocessed. Claim for ****** ***** Our call centers are located in Birmingham and Check here bluecross blueshield alabama customer service phone number official portal step by step. By clicking Agree & Join, you agree to the LinkedIn. Member Discounts Take advantage of member-only discounts on health-related products and services. I am looking for a manager to call me and the processing of the 2 counselor visits for which I have already paid for out-of-pocket.I never would have thought I would have to escalate such a simple matter. Complaint ID: 19533681. Name of Patient: ******************Contract Number: PGX888888888Complaint ID: 19330982. Join the Blue Cross and Blue Shield of Alabama team See Our Latest Jobs 4.0 Current Employee, more than 8 years Overall Good Employer Jan 29, 2023 - Customer Service Representative in Birmingham, AL Recommend CEO Approval Business Outlook Pros Health/dental benefits, 401K, biweekly bonus pay, ability to work from home after meeting criteria. Click the link in the email we sent to to verify your email address and activate your job alert. From October 1 through February 14, we are available 7 days a week. The Blue Cross Blue Shield System is made up of 34 independent and locally operated companies. We employ over 3,000 people at our corporate headquarters in Birmingham, Alabama, including our service centers and satellite offices around the state. The Blue Cross and Blue Shield Association does not have access to member information. Alabama Blue mobile is now available for your Android devices intended for use by all Blue Cross and Blue Shield of Alabama members. Information contained in the external sites is not endorsed by BCBSAL. Birmingham, AL 35244. www.bcbsal.org. As I meet criteria 2. We'll consult with you to find the optimal solution tailored to your unique workforce and business objectives. Blue Cross Blue Shield companies provide a best-in-class, comprehensive suite of international products and services for people who live, work and travel internationally, giving them confidence that quality care can be accessed wherever and whenever they need it. You are about to leave Blue Cross and Blue Shield of Alabama Medicare website to visit the UTIC Insurance Company website. Don't have your card? of Patient: Mr.********Contract Blue Cross and Blue Shield of Alabama Careers A distinctive corporate culture. My doctor has submitted all required documents to prove that the *** is medically necessary. Since I was still covered by my employer plan, I would like the premium I paid for the health and dental through the Federal market place REFUNDED. To continue, click "Accept." Search Job Postings Ability to connect and innovate. Some areas of our site may provide links to other external sites that we don't own, control or influence. Sometimes you will need to enter your username or email. Dear **************: We are responding to your complaint to the Better Business Bureau concerning your Blue Cross and Blue Shield of Alabama . Privacy Policy and Locate doctors in your plan from wherever you are. Blue Cross shall not be liable for privacy breaches, security incidents or similar events due to the use of social media sites. If your ID card is not available, you may use one of the Customer Service telephone numbers below. This is poor service, my mother uses the same Dr, she doesn't want to change, and she shouldn't have to change, BCBSAL gets paid to provide a service and they need to correct the issue and get Dr. ****** in the system. I had coverage for $49.15 a month for a year all messages via email at the beginning of January I was sick and had not been able to check email bcbs raised my premium to $917.00 a month and wipe out my bank account causing me to be overdrawn and incurred bank charges I have been I cancelled policy 1/7/23 and have been trying to get a refund since then. No one, to my knowledge has reached out to Dr ******s office to help rectify the situation, Customer Service professionals have also rated Blue Cross and Blue Shield of Alabama with a 4.6 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.1 rating for career opportunities. Dr. ****** should be showingas an eligible provider in your network within 30 days. for service orientation, Customer Service might be a great fit for you! As the association representing our 34 BCBS companies, the Blue Cross Blue Shield Association (BCBSA) provides a strong foundation of national leadership with industry colleagues, government officials, the media and the public. They'll help you be prepared for almost anything! Contact Us - GroupAccess - Alabama - Contact Sales Your Preferred Contact Method Email Phone I am interested in learning more about: Health Dental Vision Whom Should We Contact? Contract Number: NDJ848247670. Sign in now Step 1 Enter Your Information Step 2 Create Your Profile Step 3 my BlueCross For confirmation and security purposes, all fields are required. Save my name, email, and website in this browser for the next time I comment. BCBSA employees work in our offices in Chicago and Washington, D.C. FEP Members: If you are part of the Federal Employee Program (FEP), you should use Group Number 53533 It is so unnecessary to have to file a complaint of this type. If you want to stay on the Blue Cross' website, click "Cancel". Note that complaint text that is displayed might not represent all complaints filed with BBB. We contacted only responsible for a $** deductible and $* coinsurance. The site is operated by UTIC Insurance Company and all of UTIC Insurance Company's privacy and security policies regarding the confidentiality and protection of your personal health information apply. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. The provider has To continue to this website, click "Accept." Contact Blue Cross and Blue Shield of Alabama for information about health insurance coverage, medicare supplement plans and prescription drug coverage. The IRS no longer requires us to automatically mail Form 1095-B to members. GROUPACCESS for Employers 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. I am at a loss as to why at this time it is the insured person who ultimately becomes responsible for all of these claims. Find my BCBS company. I was told to miss important health procedures. Blue Cross & Blue Shield Of Alabama specializes in Hospital And Medical Service Plans. Email the Sales Call Center (AdviseMe@bcbsal.org) anytime. We reference sites that we think might be useful or of interest to you, but we are not responsible for the content or privacy practices used by other site owners. If you want to stay on the Blue Cross and Blue Shield of Alabama Medicare website, click "Cancel.". Customer Service Blue Cross and Blue Shield of Alabama members that are eligible for Teladoc may enroll in the telephone and online video consultations program by visiting Teladoc.com/Alabama or calling 1-855-477-4549. If youve got top-notch communication skills, enjoy helping others, and have a passion For customer service assistance, visit our website, www.fepblue.org, or contact your Local Plan at the phone number appearing on the back of your ID card. Request assistance with completing your paper or online application, Update your information such as an address, phone number, your name and/or your child/children's name(s), employment, and income changes to ensure ALL Kids has your current information, Answer questions about an application you submitted. You may also submit feedback about your Medicare health plan or prescription drug plan directly by visiting https://www.medicare.gov/MedicareComplaintForm/home.aspx,in lieu of calling 1-800-Medicare. ********XXXXXXName Step 2: Click the Forgot Password? link. Explore our enrollment timeline to plan for Medicare. Although content of our social media sites is maintained by Blue Cross, Blue Cross does not control the security and/or privacy practices of these external social media sites. The address for the Blue Cross and Blue Shield Service Benefit Plan administrative office is: Blue Cross and Blue Shield Service Benefit Plan. 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. 1310 G Street NW, Suite 900 Washington, DC 20005 provides a platform for learning how to effectively serve our members as the voice of the company This site is protected by reCAPTCHA and the Google Phone E/M phys/qhp 21-30 min. MAIL US Corporate Office Address 450 Riverchase Parkway East Birmingham, Alabama 35244 We reference sites that we think might be useful or of interest to you, but we are not responsible for the content or privacy practices used by other site owners. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Your job seeking activity is only visible to you. Click on it. Self Service. http://www.fepblue.org. The full refund totaling $917.26 has been issued to you by direct deposit in two payments, one for $739.72 and the second for $177.54.We hope this information is helpful. As an Alabama Health Guidance representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. If you receive a call that appears to originate . Already a Blue Cross member and have questions about your current plan? To learn more about Blue Cross and Blue Shield of Alabama, please visit AlabamaB. Dun & Bradstreet, Inc. 2023. When you apply for coveragevia the Marketplace, they determine your effective date as well as your cancellation date. By continuing to use this website, you consent to these cookies. Our competitive landscape shows how this business compares to similar businesses in their industry and region based on information found in their Dun & Bradstreet Credibility Review profile. 1-800-821-7231. Get on-the-go access to health information and tools available on your smartphone or mobile device. This button displays the currently selected search type. Clearly unprofessional and not helpful. Your member ID card is your key to using your medical plan benefits. Need some help deciding which plan is right for you? 20 complaints closed in the last 12 months. 1-205-220-2100. ACA Section 1557 Discrimination Grievance Form, https://www.medicare.gov/MedicareComplaintForm/home.aspx. Step 3: Type your email address into the appropriate field, and then click the Submit button. I misunderstood the end date, and signed up for a health insurance plan ( Contract Number: PGX856258190 ) and dental insurance plan ( Contract Number: XAD850140237 ) in the marketplace that started on Jan. 1 . Information on Health Handbook, myRx Planner, and Baby Yourself apps are for educational purposes only and are not a substitute for personal care from a licensed physician. Features for members only (Member login . Slim to none, I would say and an inconvenience and an imposition to me. Terms of Service apply. Please make sure you select the appropriate form to address your . Thank you for your interest in our Short Term Plan. To initiate his best possible recovery, we decided to transfer him to **** ******** ******* in Houston for rehabilitation on November 11, 2020. Find My BCBS Company BCBS Customer Service Call the toll-free number on the back of your member ID card for BCBS customer service. Contract Number XAA806376447 with Dr. ****** and Blue Cross and Blue Shield of Alabama, any eligible payment has to be made to the I keep being promised that someone will return my call and tell me what is going on, as of today I have not received a phone call. Every time I contact Blue Cross representatives they tell me conflicting messages.I would like for blue cross to approve the *** as soon as possible. Well guide you through the process. Members and non-members can download for free to access must-have tools and features. General Inquiries. Keep track of medication with on-the-go reminders and daily schedules.

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