These include making an application, making a payment, or reporting something. Biffa contractors at work in Maidstone (24584005) On average around 10 to 15 rounds have been delayed each week . UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. Please visit our gardenwaste collection sign-up page if you would like to join the service and be eligible for garden waste collection. If you need to cancel your booking or wish to make any alterations to the items listed, you will need to contact us on 01233 331111, two working days before your collection date. Garden waste containers will be delivered within 10 working days from registration to use the service. This will mean that you may get a text or phone call from your bank when you make an online transaction which requires you to confirm your details. In certain circumstances, where you have an emergency that means you cannot go to the polling station in person, you can apply for an emergency proxy up to 5pm on the day of the poll from 5pm Tuesday 25 April 2023. up to RESTRICTED and should be handled accordingly. Ashford Borough Council reserves the right to cancel collections in unpredictable circumstances such as extreme weather conditions or force majeure without prior notice and without customer refund in these circumstances; the service will resume as soon as conditions allow. Your information will be retained along with Anyone who registers for garden waste collections (at a cost of 45 a year) will receive a new 240 litre brown wheeled container and will have their garden waste collected every fortnight (except at Christmas and New Year). Download Unless you are the For help on locating your nearest polling station, please use our polling station finder. Garden waste containers not presented by 6.00am on the day of collection cannot be reported as missed and will not be considered a missed collection. The way you pay online has changed and your bank has introduced additional security checks for most online payments. Report a missed bin collection Check your council's website to report a missed bin collection. transmission in error please contact the sender, and delete the message. If a member of our staff or someone working on our behalf has treated you unfairly. Team Leaders may check the CCTV from the collection vehicle to verify the authenticity of a "missed bin". Skip to main content. Run by Volunteers and powered by Alaveteli. We also encourage all residents to compost their garden waste at home wherever possible - you can produce your own compost by using organic kitchen waste and waste from the garden and Ashford residents can now get great deals on composting equipment at www.getcomposting.com. You must report it before midnight on the next working day. Link to this Report. Dear Ashford Borough Council, Under the Freedom Of Information Act I would like to request the following data: - The number of missed bin collections in 2018, 2019 and 2020 - How many extra bin lorries had to be sent out to pick up bins missed during their routine collections in 2018, 2019, 2020 Well arrange for it to be emptied as soon as possible. You can report a road or travel issue directly toKCC, or choose from the most common issues below: Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form. If you no longer want to have your garden waste collected contact us: email firstname.lastname@example.org. The council will contact you to arrange this. Swale. Ai chi yw perchennog unrhyw hawlfraint masnachol ar y dudalen hon? Did you know you can view and comment on planning applications on our website? If containers are over-filled or over weight it is the customers responsibility to remove the item(s) prior to the next collection. processing your personal data. Lost, stolen or damaged containers can be reported on Ashford Borough Councils website. This is so we can keep the bins in use and give them to new subscribers wherever possible, instead of spending more money on buying new ones. Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2. if the customer does not renew their subscription at the end of a subscription period the council will arrange for the customers containers to be collected. request. handle and treat your personal data can be found here: upon the council by either the Freedom of Information or Environmental Complete the form below to report your missed bin. The annual cost of the service is published on Ashford Borough Councils website. If we have missed your bin due to road safety or access you will not be able to submit a missed bin report via our website, as we are aware the collection has not been completed. please contact us to discuss the matter further. For Mondays missed collections, and properties during the remainder of the week that we are unable to reach, we will collect them week commencing 26 December. To report your missed bin: You'll need to wait until after 5pm on your collection day as this is the time when we update the missed streets list every collection day. Refuse collection operations costs and missed bins, Data Protection Impact Assessment - council tax, Communications & Information relating to an Event. Containers are used at the Customers own risk. Did you know you can view and comment on planning applications on our website? A missed service does not constitute a refund. Information Regulations. To conduct a continuous catch up will result in more interruptions to services and impact more residents. What should you do if you are a business? (See Reporting Problems within this document). It is located in the eastern part of Ukraine, 391 km (243 mi) southeast of the Ukrainian capital Kyiv on the Dnieper River, after which its Ukrainian language name is derived. Please make sure your bins are out by 6am by the kerbside (at . or permitted to do so by law. www.ashford.gov.uk or contact the Data Protection Officer at, The Data (05798215). The following information defines the expectations and limitations of the Garden Waste Service. your request for 4yrs. Do you need to renew your garden waste subscription? Self service login . You can also take your waste to the . Read more about our cross border policy. Are you using a mobile device? Your information will only be used to aid with the resolution to your complaint and may be shared across departments within the Council or with external council contractors if your complaint requires so. FOI Requests, Ashford Borough Council 17 September 2019. . Licensing and permits. What should you do if you are a business? The garden waste service operate on a rolling year basis. If you have an account you can log in and select 'New Requests' to submit your collection request. services through our wholly owned subsidiary Garden waste containers must be presented at the kerbside on the boundary of the property no later than 6am on the day of collection and in a safe manner. FOI Requests, You can also let us know you need help with a bin collection in these ways. Did you know you can view and comment on planning applications on our website? Did you know you can view and comment on planning applications on our website? If you need to log an emergency repair to a council property, please call 0800 011 3241. . UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. You cannot carry waste into the site on foot. Sharing the best of our borough. Council reserves the right to refuse to empty a garden waste container that contain incorrect materials. Please be aware that if you move address within the Ashford borough and you wish to continue with the service, you will need to take your garden waste bin with you to your new property after notifying us. Details of Christmas and New Year schedule changes will be advertised on Ashford Borough Councils website. request, please find attached our response. A customers service contract is expressly subject to annual renewal and that the renewal is subject to the payment of the annual cost. request, please find attached our response. (05798215). Ashford Port Health given the green light to start border checks at Sevington News. you left your bin out in the correct place on the correct day by 6am. Problems with our services can be reported here: https://t.co/GcHcB7ff9s Customers will not be compensated for a missed collection, No refunds will be provided in the event that collections cannot be carried out for reasons beyond the councils control, e.g. Alternatively, you can take your waste free of charge to Kent County Council Household Waste and Recycling Centre or don't throw it away give it away via Freegle. Scarborough Borough Council, Town Hall, St Nicholas Street, Scarborough, North Yorkshire. If you have decided not to renew your subscription, please take a moment to leave us some feedback. The Garden Waste Service is available to all domestic households with a garden within the Ashford Borough Council local authority area where the council confirms (i) that it is practical operationally for the council to provide the service and (ii) that the customer has adequate space to store the number of containers included in the customers service contract/subscription. Your donations keep this site and others like it running. Bulky collections will be still be available to residents at other times, with a new price of 20 for up to 3 items. To make a complaint, please complete the form below. please contact us to discuss the matter further. Last updated on 24/04/2023. Your personal details will not be passed to any other organisation or third party. The fee of 27.00 is payable at the time of booking. If you want to make a complaint about non-compliance with the. Report a missed bin. Additional garden waste placed on top or to the side of the container will not be collected. I confirm that my complaint does not relate to any of the options above, and is a complaint. Updates will be communicated through social media and/or Ashford Borough Councils website. This fee covers the collection of up to 4 items, only 1 white good per booking. Book a bulky or electrical item collection. Kind regards Freedom of is a registered charity in England and Wales (1076346) This does not affect your statutory rights. The service is only provided for domestic and private use and the customer must not to use the service for any commercial purpose and the Council has not liability for any business losses. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. We will We wont collect extra bags left out with your bin, and your bin should have a closed lid. Its a convenient way to report any concerns directly to us. www.ashford.gov.uk or contact the Data Protection Officer at, The Data Large cardboard boxes (these should be placed on top of, or collapsed in, your green recycling bin); Other construction material waste such as plasterboard and broken up fixtures and fittings. The annual fee will be applied to each container. . Please note: If you decide to stop the garden service the council does not offer refunds as it would be uneconomical due to the administration costs involved. By using the Your Ashford app, youll enable officers to deal with your concerns more quickly and effectively, as theyll be able to access reported issues while on the move themselves. Bins should be on the edge of your property nearest the road by 6am on collection day. Your data may be shared with other departments . You can let us know about missed bin in these ways. fly-tipping, abandoned vehicles,dog fouling, etc. Please check that this is set up and the bank has all your contact information before trying to pay online or coming into the council offices to pay. Also, by no longer taking garden waste with household refuse, we can ensure it is properly composted and reused, instead of being sent for incineration. Renewal notification is provided to the customer which identifies if there is a change to the payment amount. Affected households will be allowed to present side waste on your next refuse collection date, which will fall a day later than your normal collection day, due to Christmas. named addressee (or authorised to receive it for the addressee) you may Households that wish to have their garden waste collected after the 4 April 2021 will need to subscribe to the service and pay an annual fee of 42. . You can book a maximum of 2 collections at one time (8 items @ 54.00). not share your information with any third parties unless we are required And don't forget,if youre out and about and spot something, dont ignore it report it! telephone: 0800 183 84 84. An annual renewal for new customers commencing post 18/06/2020 will have a renewal date one calendar year from their initiating their service. Report a new problem eg: missed collection, missing bin, damaged bin Check the status of a problem already reported to us Check next collection dates and view updates about current and recent collections Want the latest council news delivered straight to your inbox? Ashford Borough Council only reserves the right to cancel the service if garden waste containers or the service is misused. If your reference looks like 2018/00123 track your report here, If your reference looks like 1234567 track your report here, Bins: Assisted CollectionsBins: missed collectionBins: replace lost or brokenDiscarded syringesReport a litter/dog bin issue, Public toilets & community toilet scheme issue, Dog FoulingLost or stolen dogsStray dogsDead animals. We will Bins, waste & recycling. If we have been told that you cannot have help or use a council service. Garden waste includes grass cuttings, flowers, small tree branches (less than 10 centimetres in diameter), loose leaves, shrubs and hedge trimmings. Report a missed bin. Home. If you havent already, make sure you renew your subscription by making a payment as soon as possible to ensure your collections continue. If incorrect materials are regularly placed in the garden waste container the council may discontinue the service without refund. From 1 April 2023, non-Kent residents will be required to pay 10 per visit to use KCC HWRCs. may have interactions with you which results in us receiving and Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. Latest News. A site to help anyone submit a Freedom of Information request. or permitted to do so by law. Items need to be put out by 6am on the day of collection on the boundary of your property and. Dnipro, formerly Dnipropetrovsk (1926-2016), is Ukraine's fourth-largest city, with about one million inhabitants. It is the customers responsibility to safely store the containers on their property between collections and to position the containers so as to avoid nuisance or obstruction when putting them out for collection. Download SocietyWorks Ltd You should report any missing bins by calling Ashford Borough Council on 01233 331111. Household waste recycling centre. not read, copy or use it, or disclose it to anyone else. Waste Collections Update - Tuesday 13 December. within the council for the purpose of responding to your request. If your bin has been missed but your neighbours has been collected, please report it. FOI Requests, If your collection was due. Ashford Borough Council reserves the right to cancel collections in unpredictable circumstances such as extreme weather conditions or 'force majeure' without prior notice and without. Order new or replacement bins. The Garden Waste Service provides reporting function to request the contractor attend and conduct a missed service. The council reserves the right to withdraw the service without any customer default by giving a specified period of notice of 28 days. route 1 delaware accident today,
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